Comment inbox

Meltiply does not provide an interactive /inbox screen or sidebar Inbox navigation item. Visiting /inbox redirects to the posts hub on the Publishing screen.

Audience comments and discussions cannot be reviewed or answered from within the current web interface.

Managing post engagementCopy Anchor Link

To review and respond to comments on published content, manage engagement directly on each connected platform (such as YouTube, TikTok, Instagram, Facebook, or Threads).

To open a published post on its native platform:

1. Open the post details dialog from the List, Grid, or Calendar view on the Publishing screen.
2. Under the published channel, select the external post link to navigate directly to the live post on the platform.

Backend comment and reply capabilitiesCopy Anchor Link

Backend worker pipelines retain comment synchronization and outbox reply infrastructure:

• Comment sync — background services sync audience comments from connected platform accounts.
• Reply lifecycle — backend outbox automation supports reply delivery states including Queued, Processing, Replied, Failed, and Needs reconciliation.
• Plan enforcement — workspace plans support the inbox_reply_enabled flag and backend reply quotas.

An interactive comment inbox and reply composer are not exposed in the frontend application.

RelatedCopy Anchor Link

• Publishing — check publication status and open per-channel live post links.
• Channels — connect and verify social platform accounts.
• Billing & plans — workspace plans, usage limits, and backend billing status.