# Comment inbox

Audience comments status, platform reply management, and backend comment sync in Meltiply.

Meltiply does not provide an interactive `/inbox` screen or sidebar Inbox navigation item. Visiting `/inbox` redirects to the posts hub on the [Publishing](/docs/publishing) screen.

Audience comments and discussions cannot be reviewed or answered from within the current web interface.

## Managing post engagement

To review and respond to comments on published content, manage engagement directly on each connected platform (such as YouTube, TikTok, Instagram, Facebook, or Threads).

To open a published post on its native platform:

1. Open the post details dialog from the List, Grid, or Calendar view on the [Publishing](/docs/publishing) screen.
2. Under the published channel, select the external post link to navigate directly to the live post on the platform.

## Backend comment and reply capabilities

Backend worker pipelines retain comment synchronization and outbox reply infrastructure:

- **Comment sync** — background services sync audience comments from connected platform accounts.
- **Reply lifecycle** — backend outbox automation supports reply delivery states including Queued, Processing, Replied, Failed, and Needs reconciliation.
- **Plan enforcement** — workspace plans support the `inbox_reply_enabled` flag and backend reply quotas.

An interactive comment inbox and reply composer are not exposed in the frontend application.

## Related

- [Publishing](/docs/publishing) — check publication status and open per-channel live post links.
- [Channels](/docs/channels) — connect and verify social platform accounts.
- [Billing & plans](/docs/billing) — workspace plans, usage limits, and backend billing status.